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Passenger Guide

All you need to know about your airport experience

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Before heading to Passport Control, indulge in some last minute retail therapy at a selection of boutiques and retail outlets that are open 24 hours a day, 7 days a week.

Plan your duty free shopping in advance, avoiding queues and saving time with a visit to Abu Dhabi Duty Free’s online shop, www.ADDF.ae.

Pre-order online
Collect and pay before you fly

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Before passport control
After passport control

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Banks & Currency Exchange

Abu Dhabi Commercial Bank ATM

Withdraw cash in UAE dirhams 24 hours a day.

Terminal 1: Main Level, Before Passport Control

Terminal 3: Main Level, Before Passport Control

Banks & Currency Exchange

Abu Dhabi Islamic Bank

Conduct all your banking requirements here 12 hours a day, including favourable foreign currency exchange rates.

Terminal 1: Main Level, Before Passport Control
Telephone: +971 2 6100809
Email: info@adib.com

Banks & Currency Exchange

Abu Dhabi Islamic Bank ATM

Withdraw cash in UAE dirhams 24 hours a day.

Terminal 1: Main Level, Before Passport Control

Terminal 2: Main Level, Before Passport Control

Information Point

Abu Dhabi Tourism Authority

If it's your first visit to Abu Dhabi, we will help you get the most out of your stay.

Terminal 1: Upper Level, Before Passport Control

Banks & Currency Exchange

Al Hilal Bank ATM

Withdraw cash in UAE dirhams 24 hours a day.

Terminal 3: Before Passport Control

Pharmacy

Al Razi Pharmacy

One of the most trusted names in local healthcare, now with a pharmacist available 24 hours a day.

Skypark Plaza: Before Passport Control
Telephone: +9712-599-8914
Email: airportpharmacy@alrazi.com

Car Rental

Budget

Car hire at low prices. Choose from a full range of hire cars and enjoy quality service.

Skypark Plaza: Before Passport Control

Car Rental

Dollar

Dollar Rent a Car's fleet of fine quality rental cars and car hire products is complemented by business travel and vacation planning services.

Skypark Plaza: Before Passport Control

Telecoms & Phone booths

Du

Purchase the latest mobile phone handsets and UAE SIM cards, pay your phone bills or arrange any of DU's top class telecom services.

Arrivals Hall: Main Level, Before Passport Control
Telephone: +971 2 5757960

Skypark Plaza: Before Passport Control
Telephone: +971 2 5759682

Terminal 3: Upper Level, Before Passport Control

Banks & Currency Exchange

Emirates NBD

Conduct all your banking requirements here 12 hours a day. Withdraw/Deposit cash in UAE dirhams 24 hours a day. Exchange your money. Multiple currencies, 24 hours a day, at very competitive rates.

Skypark Plaza: Before Passport Control

Terminal 2: Main Level, Before Passport Control

Banks & Currency Exchange

Emirates NBD ATM

Withdraw cash in UAE dirhams 24 hours a day.

Terminal 1: Upper Level, Before Passport Control

Terminal 3: Upper Level, Before Passport Control

Hotel Booking Services

Emirates Palace

Hotel kiosk

Arrivals Hall: Before Passport Control
Telephone: +971 2 5755535 /+971 50 8188924

Post Office

Emirates Post

Send postcards, letters or courier parcels to any country in the world, paybills or use any of the other services you'd expect to find at a world class post office.

Skypark Plaza: Before Passport Control
Telephone: +971 2 5755492
Email: A.Airport@emiratespost.ae

Telecoms & Phone booths

Etisalat Phone booth

Buy SIM cards, handsets and paybills at the Etisalat Kiosk. You can also call the world from public Etisalat payphones - phone cards available from Jashanmal and Relay Newsagents.