Abu Dhabi International Airport

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Passenger Guide

All you need to know about your airport experience

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Etihad Arrivals Lounge

Passengers arriving after long journeys can now take advantage of a new lounge in the Arrivals Hall operated by Etihad Airways, available to Diamond and Pearl class flyers.

Freshen up before you leave the airport

Whether you’ve just got off a long overnight flight from another continent or a short hop from nearby, you can now enjoy a shower and a change of clothes in the Arrivals Lounge, operated by Etihad Airways. Located immediately to the right after you pass through customs, it will mean you can arrive home or at your next meeting felling confident and refreshed!!

Crisp and Clean

There are 10 individual shower units – each fully stocked with bath amenities and linked directly to a complimentary clothes steaming service area. The steaming process only takes 10 minutes, and therefore guests can simply leave their suits or dresses with the attending staff, before proceeding to the shower area.


A new concept called “SHAVE” is being offered inside the lounge. Male guests can now choose to get themselves a complimentary wet shave by qualified barbers.


Guests can also catch up on the latest news and enjoy other entertainment, or simply a moment of quiet relaxation before a busy day ahead, with comfortable seating, large screen televisions, reading materials and refreshments.

Plugged In

The arrivals lounge contains an onsite business center equipped with a large-screen Apple computer, printer, and complimentary connectivity options.

Access this lounge

If you are flying Etihad Diamond First Class or Pearl Business Class, you will receive your lounge invitation upon arrival at Abu Dhabi International Airport. No bookings are necessary.