Click here to explore our guide to travelling safely through our airport at this time
Click here to explore our guide to travelling safely through our airport at this time

Premium airport transfers

Convenience Services

Etihad chauffer and coach

Etihad Airways offers chauffeur and coach services for guests in all cabins.

Enjoy the luxury of a chauffeur service.

Etihad Airways guests travelling in First or Business Class can enjoy the convenience of the free Etihad Chauffeur service for departure and arrival transfers anywhere in the UAE. The Etihad Chauffeur service can be requested online up to 24 hours prior to your flight.

For bookings and further information, simply visit the Etihad Airways website. Alternatively, for bookings, changes and cancellations, contact Etihad Airways’ Global Contact Centres and local offices or your local travel agent.

For Etihad guests across all cabins that would like assistance with international transfers, Etihad Airways has partnered with Conxxe to provide a new global paid airport transfer service. To book an airport transfer or learn more, visit the Conxxe website.

The new paid airport transfer service is available across all cabins including economy class, whether travelling with family or on business travel.

Important to know:

  • Guests travelling in The Residence continue to receive free chauffeur pick-ups and drop-offs at all A380 destinations.
  • Transfers are not provided between respective airport terminals.

Enjoy the convenience of a free coach service

Economy Class guests can also use the Etihad coach services to Dubai and Al Ain when arriving or departing from Abu Dhabi International Airport. The Etihad Coach service can be reserved online up to 24 hours prior to the flight and is a free service for guests with Etihad Airways flight bookings.

To book a place on the coach, visit the Etihad Airways website and enter your booking reference and last name.  Alternatively, for bookings, changes and cancellations, contact Etihad Airways’ Global Contact Centres and local offices or a local travel agent.

The coaches are located at the lower level of the arrivals hall. Please follow the signage after clearing customs.