Click here to explore our guide to travelling safely through our airport at this time
Click here to explore our guide to travelling safely through our airport at this time

Abu Dhabi Airports welcomed the new eased travel measures at Abu Dhabi International Airport (AUH) where PCR test service upon arrival is now optional for travelers coming to the emirate. The PCR Test facility at AUH remains available in the same location as an optional service at AED 40 for passengers who would like to activate their green pass on Al Hosn App, which is mandatory to enter public places, tourist attractions, and other facilities in Abu Dhabi.

Abu Dhabi International Airport

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Feedback

Abu Dhabi International Airport is committed to providing a high level of customer satisfaction, which is why your feedback is highly valued! Whether you have a compliment, complaint, question or suggestion, this feedback link will facilitate all.

• For items left on board of Etihad aircraft and Etihad lounges ; the customer should log the request through lostandfound@etihad.ae

• For items left on board of other airlines aircrafts; the customer must contact the concerned airline.

• For items left in airport premises, the customer should log the request through below form or contact AUH Lost & Found Office on auhlost&found@adac.ae

 

Thank you for your feedback, Abu Dhabi Airport is keen to respond to you if we are responsible for the case. If not, we will forward your case to the concerned party. You will receive an email from Abu Dhabi International Airport notifications@abudhabiairport.ae with a reference number for follow up.