Click here to explore our guide to travelling safely through our airport at this time
Click here to explore our guide to travelling safely through our airport at this time

SUBJECT: New protocols for entering Abu Dhabi

Dear Passenger,

Thank you for choosing to travel through Abu Dhabi International Airport.

The Abu Dhabi Emergency, Crisis And Disaster Committee for the COVID-19 Pandemic have outlined new quarantine guidelines for international arrivals entering the emirate of Abu Dhabi.

Ahead of travelling into Abu Dhabi International Airport, please ensure you are familiar with the below steps that you will need to follow:

  • On your arrival into Abu Dhabi, medical authorities will conduct a PCR test, after you have disembarked from your flight.
  • Following the PCR test, you will then need to register under the quarantine system. You will be provided with an electronic wristband, which you will need to wear throughout the two-week quarantine period.
  • The health authorities will evaluate the most appropriate location for your quarantine. This may be your home, a hotel, or accommodation provided by medical authorities.
  • 12 days after your arrival into Abu Dhabi, you will need to conduct a second PCR test.
  • Should you receive a negative result, 14 days after your arrival into Abu Dhabi, the electronic wristband will be removed by medical authorities, and you can finish your quarantine period.

These measures have been implemented to ensure the safety of all living in the emirate of Abu Dhabi. We urge you to closely adhere to these procedures. Violating them will result in penalties and fines issued by the government of Abu Dhabi.

You will need to wear personal protective equipment (PPE) throughout your time at Abu Dhabi International Airport, consisting of a face-mask and disposable hand gloves. You will also need to adhere to social distancing measures throughout our facilities.

In addition, ensure you have downloaded the AL HOSN application on your smart device, which is available through the App Store for iOS devices (iPhones) or the Google Play Store for Android devices.

Please ensure that you are familiar and have complied with all requisite protocols to ensure that your trip through Abu Dhabi International Airport is smooth and convenient.

For more information, please visit the websites of SEHA and NCEMA.

Travellers bear full responsibility for ensuring they comply with the requirements for their travel and neither the airport nor airline can be held responsible for any issues associated with non-compliance.

 

Regards,

Abu Dhabi International Airport

Frequently asked questions

The lounge access you pay for is for four hours’ use. If you wish to extend it, an additional four hours can be paid for, subject to space availability. Alternatively, you could check into our Airport Hotel.

Yes, all of our lounges are wheelchair accessible.

Yes, all of our lounges have showers which can be used at no extra charge.

These restrictions vary from airline to airline. Please check with your airline directly.
You need to contact the lost and found number provided to you on the form +971 (0) 2 599 8484/6, and provide them with the number of the bag tag.
You have to return it back to AUH. Please see the baggage counter location on this map to process the formalities.

A 24-hour Medical Services Clinic is located in the Terminal 1 transit area near the Immigration Arrival Hall. View the airport map here. If you are in Terminal 2 or Terminal 3, call the Terminal 1 clinic at +971 (0)2 5053 661.

There are various pharmacies at each of the three airport terminals. Most have qualified pharmacists ready to help. Find pharmacies in your terminal.

In the case of emergencies, Abu Dhabi International Airport is served by a local hospital and an ambulance is always at hand. Approach any member of airport staff and they will alert the medical team immediately.