Frequently asked questions

The messages are only available in English.
SMS alerts will only be sent to you for the flights you requested, and your contact details will not be used for any other purposes.
All UAE mobile subscribers’ phones are able to receive flight status SMS messages. Non-UAE mobile subscribers will not receive SMS alerts but can sign up for email alerts instead.

Yes, you can. However due to international regulations, rules and restrictions relating to Liquids, Aerosols and Gels (LAGs) apply. Read about them here. Remember that any of the following constitute as LAGs:

- Drinks, including water
- Soups and sauces
- Creams, balms, lotions and oils
- Toothpaste
- Shampoo, conditioner and shower gels
- Perfumes and deodorants
- Mascara and lip gloss
- Shaving Foam and hairspray
- Contact lens solution, etc.
Electronic goods are generally permitted although it is best to check with your airline regarding their specific regulations relating to their use in flight.
Visit our Luggage Services page to find out more.

There are baby-changing and nursing rooms next to all airport restrooms. View a terminal map to find one nearest to you.

There are plenty of food and retail outlets in all three Abu Dhabi International Airport terminals. Find out more by using our Shop, Dine, Unwind tool that will show you what’s available in your terminal.

Abu Dhabi International Airport operates a strict no smoking policy at the airport in all public areas but there are private smoking lounges in all three terminals. Find out more by using our Shop, Dine, Unwind tool that will show you where to go in your terminal.