Click here to explore our guide to travelling safely through our airport at this time
Click here to explore our guide to travelling safely through our airport at this time

SUBJECT: New protocols for entering Abu Dhabi

Dear Passenger,

Thank you for choosing to travel through Abu Dhabi International Airport.

The Abu Dhabi Emergency, Crisis And Disaster Committee for the COVID-19 Pandemic have outlined new quarantine guidelines for international arrivals entering the emirate of Abu Dhabi.

Ahead of travelling into Abu Dhabi International Airport, please ensure you are familiar with the below steps that you will need to follow:

  • On your arrival into Abu Dhabi, medical authorities will conduct a PCR test, after you have disembarked from your flight.
  • Following the PCR test, you will then need to register under the quarantine system. You will be provided with an electronic wristband, which you will need to wear throughout the two-week quarantine period.
  • The health authorities will evaluate the most appropriate location for your quarantine. This may be your home, a hotel, or accommodation provided by medical authorities.
  • 12 days after your arrival into Abu Dhabi, you will need to conduct a second PCR test.
  • Should you receive a negative result, 14 days after your arrival into Abu Dhabi, the electronic wristband will be removed by medical authorities, and you can finish your quarantine period.

These measures have been implemented to ensure the safety of all living in the emirate of Abu Dhabi. We urge you to closely adhere to these procedures. Violating them will result in penalties and fines issued by the government of Abu Dhabi.

You will need to wear personal protective equipment (PPE) throughout your time at Abu Dhabi International Airport, consisting of a face-mask and disposable hand gloves. You will also need to adhere to social distancing measures throughout our facilities.

In addition, ensure you have downloaded the AL HOSN application on your smart device, which is available through the App Store for iOS devices (iPhones) or the Google Play Store for Android devices.

Please ensure that you are familiar and have complied with all requisite protocols to ensure that your trip through Abu Dhabi International Airport is smooth and convenient.

For more information, please visit the websites of SEHA and NCEMA.

Travellers bear full responsibility for ensuring they comply with the requirements for their travel and neither the airport nor airline can be held responsible for any issues associated with non-compliance.

 

Regards,

Abu Dhabi International Airport

Frequently asked questions

Most of the airport lounges offer PCs, laptops, internet and wireless connections and fax machines.

Wherever you are in Abu Dhabi International Airport, there is a free wireless internet (WiFi) connection available. To connect to the network, follow these simple steps:

  1. Search for wireless network from your device or laptop
  2. Connect to the network named “ADAC Free Wireless”
  3. Once the ADAC welcome box appears, click “ACCEPT”.
  4. You will be redirected to Abu Dhabi International Airport’s website landing page.
  5. You now have internet access. Enjoy!
Etihad Airways Diamond First and Pearl Business Class passengers can enjoy the world-renowned Six Senses Spa. A range of calming, luxurious spa treatments designed to enhance the wellbeing of the traveller is just what you need to relax and rejuvenate before or after your journey.

Abu Dhabi International Airport advises that you arrive two to 3 hours before the departure time indicated on your air ticket, although you should always check your airline’s website or contact them directly to confirm as this time varies from airline to airline.

First Class, Business Class and private chartered flight passengers may have special time allowances before a flight, and passengers who have checked in online will need even less time at the airport. Please confirm with your airline.

Walking between the Terminal 1 and Terminal 3 buildings at Abu Dhabi International Airport should not take you more than 20 minutes, as these two terminals are adjacent to each other.

Terminal 2 is approximately 2km from Terminal 1.