Click here to explore our guide to travelling safely through our airport at this time
Click here to explore our guide to travelling safely through our airport at this time

SUBJECT: New protocols for entering Abu Dhabi

Dear Passenger,

Thank you for choosing to travel through Abu Dhabi International Airport.

The Abu Dhabi Emergency, Crisis And Disaster Committee for the COVID-19 Pandemic have outlined new quarantine guidelines for international arrivals entering the emirate of Abu Dhabi.

Ahead of travelling into Abu Dhabi International Airport, please ensure you are familiar with the below steps that you will need to follow:

  • On your arrival into Abu Dhabi, medical authorities will conduct a PCR test, after you have disembarked from your flight.
  • Following the PCR test, you will then need to register under the quarantine system. You will be provided with an electronic wristband, which you will need to wear throughout the two-week quarantine period.
  • The health authorities will evaluate the most appropriate location for your quarantine. This may be your home, a hotel, or accommodation provided by medical authorities.
  • 12 days after your arrival into Abu Dhabi, you will need to conduct a second PCR test.
  • Should you receive a negative result, 14 days after your arrival into Abu Dhabi, the electronic wristband will be removed by medical authorities, and you can finish your quarantine period.

These measures have been implemented to ensure the safety of all living in the emirate of Abu Dhabi. We urge you to closely adhere to these procedures. Violating them will result in penalties and fines issued by the government of Abu Dhabi.

You will need to wear personal protective equipment (PPE) throughout your time at Abu Dhabi International Airport, consisting of a face-mask and disposable hand gloves. You will also need to adhere to social distancing measures throughout our facilities.

In addition, ensure you have downloaded the AL HOSN application on your smart device, which is available through the App Store for iOS devices (iPhones) or the Google Play Store for Android devices.

Please ensure that you are familiar and have complied with all requisite protocols to ensure that your trip through Abu Dhabi International Airport is smooth and convenient.

For more information, please visit the websites of SEHA and NCEMA.

Travellers bear full responsibility for ensuring they comply with the requirements for their travel and neither the airport nor airline can be held responsible for any issues associated with non-compliance.

 

Regards,

Abu Dhabi International Airport

Frequently asked questions

DFS operates a free ‘buy on departure and collect on return’ service Available to all returning and transit passengers throughout T1 and T3, taking the weight out of your duty free couldn’t be easier. Simply shop, pay and fill-in a collection form, and our staff will have it ready for you on your return through Abu Dhabi International Airport.

For more information please contact 800 DFS (337)/+971 50 6127217 or email flylighterauh@dfs.com

This service service is available at Abu Dhabi International Airport terminals 1 and 3 and includes al products available from DFS. Normal customs allowances apply.

Yes. You are welcome to make use of any of our eight lounges subject to availability. Charges apply. For more information please visit our Airport Lounges page.

Yes. You are welcome to use the Terminal 1 lounges subject to availability. Charges apply if you haven’t received an invitation for a specific lounge.

You can exit Terminal 3 and follow the signs to Terminal 1 and the lounges. Please bear in mind that there is a 20 minute walk between the terminals, so allow plenty of time to ensure you don’t miss your flight.

Receiving flight status SMSes is free for UAE mobile subscribers.
Visit our Luggage Regulations page for information about liquids and gels restrictions for hand luggage and weight limits for bags you are checking in.
The UAE has strict policies in place and some medications available over the counter in other countries are banned. Make sure you are familiar with these rules by contacting your nearest UAE consulate or embassy. Read more by visiting our Customs page
You need to contact the counter of the visa for service and tourism at +971 (0) 2 505 2756, to provide you with the information.