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Abu Dhabi Airport Services Renews ISO Quality Standard Certification |
14 December, 2009 |
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Abu Dhabi, UAE, 14 December 2009:Abu Dhabi Airport Services (ADAS), the ground handling operator and subsidiary of Abu Dhabi Airports Company (ADAC), today announced it has been awarded the international quality standard ISO 9001:2008.
The certification follows a formal audit by external auditors, TUV NORD Middle East, with key areas of strengths in the assessment including the company’s quality systems and procedures, as well as staff awareness of how they contribute to the overall success of these goals. Examples of these include the Quality Awareness Quizzes and Quality Management System briefings regularly conducted for employees.
Huraiz Almur Bin Huraiz, Chief Commercial Officer for Abu Dhabi Airports Company (ADAC), said: “ADAS is pleased to have been recognised for its ongoing commitments to service and consistent high quality levels and in achieving this certification. This is testament to an all-round team achievement but we remain forward-looking and committed to developing more ways to enhance our operations in the future.”
With the quality systems and processes for the ISO 9001:2008 certification in place, ADAS is carrying out internal service delivery audits for its customer airlines to ensure compliance with the IATA Airport Handling Manual Section 804.
ADAS will further develop this series of quality programmes by introducing the IATA Safety Audit for Ground Operations (ISAGO) in 2010.
-ENDS-
About Abu Dhabi Airports Company (ADAC):
Abu Dhabi Airports Company (ADAC) is a public joint-stock company wholly owned by the Abu Dhabi Government. It was incorporated by Amiri Decree number 5, issued on 4th March 2006, to spearhead the development of the Emirate's aviation infrastructure.
In September 2006 ADAC took over responsibility for the operation and management of Abu Dhabi and Al Ain international Airports. In 2008, ADAC added Al Bateen private jet airport, formerly Al Bateen military airbase, and Sir Baniyas Island Airport to its portfolio. These airports all serve different segments of the marketplace and help contribute to Abu Dhabi’s development as a destination for both business and leisure tourism.
Currently under way is the large scale AED 25 (US $6.8) billion re-development and expansion of Abu Dhabi International Airport designed to increase the overall capacity of the airport to more than 20 million passengers per year. As part of this redevelopment, a second runway and a third terminal have been completed. A new ATC tower and the Midfield Terminal Complex will complete the redevelopment within the next few years.
For more information please visit the ADAC Media Centre at www.adacmediacentre.com
Press Office, ADAC – Abu Dhabi Airports Company
P.O. Box: 94449, Abu Dhabi, U.A.E
Telephone: +971 2 505 3431
Fax: +971 2 575 8300
Mobile: +971 50 2205188
E-mail: adac@fourcommunications.com
Website: www.adac.ae
Time Zone: GMT/UTC +4