Abu Dhabi International Airport

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Passenger Guide

All you need to know about your airport experience

My Flight


Porters, Trolleys & Buggies

Where will I find a trolley?

If you’re departing from Terminals 1 or 3, you will find plenty of trolleys and porters at the upper and lower curbside areas outside the terminals and in the car parks. If you’re departing from Terminal 2, you’ll find them between Entrance 2 and Entrance 3 at the curbside.

If you’re arriving, you’ll find trolleys and porters at the baggage claim area.

Use of trolleys is free of charge.

How will I recognize an official porter?

Porters are easily identifiable by their uniforms (clearly marked ‘Porter Service’).

Is there a fixed rate for porters, or do I tip?

The fixed rate for a porter service is AED 15 (USD 4).

Is transport assistance available within the airport?

We assist families of young children and elderly passengers by providing buggy cars. You will see these at the departure and arrival piers of Terminal 3.